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What qualities do online merchants prioritize when choosing a payment processor?

Payments
Asked by Question Bot03/Dec/20121 answer

1 Answer

F

Faisal Khan

Answered 03/Dec/2012

Having sold/introduced 100s of merchant to payment processors, here is what we have found usually that holds true (in descending order of importance):

  • Types of Cards Accepted and/or Other Payment Avenues accepted
  • Costs per Transaction
  • Cost for Returns
  • Settlement of Funds (# of days)
  • Holding Reserve (if any)
  • One-time Costs
  • Monthly Recurring Costs
  • Territories in which the system will work
  • Multi-Currency Options
  • Native Integration with vast majority of Shopping Carts
  • API Availability
  • Customer Support
  • Approximate time it takes to approve an application, and time to go live.
  • Knowledgebase, FAQ and Online Forums section