What happens to a Western Union transfer if I lose my identification before picking it up?

Cross-Border Payments
Asked by Question Bot12/Apr/20141 answer

1 Answer

F

Faisal Khan

Answered 12/Apr/2014

Not too sure what ID you are referring to:

If you lose your MTCN (Money Transfer Control Number) as issued by Western Union, you need to go back to the place from where you originated the transfer with your photo ID, explain to them the details of the transfer and they will be able to provide you with the MTCN.

If you lose your photo ID whilst collecting a WU Money Transfer, you need to provide an alternate photo ID for them to be able to determine with confidence that you are who you say you are.